As mentioned in our previous post , workplace bullying costs Australian Business up to $6 billion per year across all industries. In light of that you may be asking: “what can my business do to proactively manage bullying if and when it starts?” We will cover two common themes in this and upcoming articles. They are:
- Ensuring you have an up to date Bullying Policy. Make sure that your bullying policy is in an easily accessible location for your employees to find and read. This can be in a company policy folder, your company Intranet, or any other method you use to communicate policy changes to your employees.
- Training. This does not just mean the owner of the business; it means all employees. Everyone should know their rights and responsibilities when it comes to workplace bullying.
- Identifying the potential for bullying; e.g. workforce characteristics, apprentice targeting, etc.
- Controlling the risks; e.g. setting the standards of behaviour in the workplace and training
- Monitoring and reviewing your process. You gather this information using exit interviews, responding to complaints, monitoring unusually high levels of sick days, etc.
- It is repeated;
- It is unreasonable;
- It may be directed at either individuals or a group of employees, and;
- It is a risk to health and safety.